General conditions of sale

These General terms and conditions of sale (hereafter « GCS ») shall apply to all contractual relationship between the end customer (hereafter: « Customer ») and DEGUIRET LTD, Georgia, Tbilisi, Isani district, Vazisubani settlement, IVmicro / district, I quarter, building N13  (hereafter « Deguiret »). By using the website www.deguiret.com (« the Site ») or payment link provided by Deguiret, the Customer agrees to be bound by these terms and conditions as well as the general terms and the Privacy Policy.

The Customer acknowledges having read these General conditions of sale and accepts all of them in full as an integral part of the Agreement with Deguiret, without reservations, modifications or limitations. These General conditions of sale are subject to change from time to time at the sole discretion of Deguiret and shall be replaced by new GCS, which will be published on the website www.deguiret.com. Any order placed after the publication by Deguiret of the new version general terms of sale implies the acceptance of those. The GCS must be accepted during the ordering process and shall form an integral part of the sales contract. If a provision of these GCS is judged null and void, other provisions shall remain in full force and effect and shall continue to bind the parties.

The prices invoiced by Deguiret shall be those in force at the time of order. VAT will be automatically deducted from the online basket total during an online purchase. Customer’s attention is expressly drawn to the fact that additional fees may apply including local VAT and possible customs clearance charges. Moreover, UE customers may be charged an additional commission by their bank for a non SEPA payment. All these additional fees are solely borne by the Customer. The Customer shall pay delivery fees when applicable; those are indicated during the process order.

When placing an order, the Customer undertakes to purchase the selected products in accordance with these General conditions of sale.

The sale is concluded only when the Customer has clicked on «Pay» button in the payement link or deguiret.com to confirm the purchase and after confirmation e-mail has been sent to the Customer by Deguiret. A confirmation is sent by email for every order. Before having been confirmed in writing by Deguiret, the orders placed on the Internet does not constitute acceptance of your order as a sale’s agreement.

If a product is not available, the Customer will be immediately informed.

After purchasing, Deguiret timepieces are requiring some preparation time before shipment at the Swiss manufacture (25 days):

1. Inscription of the buyer's initials under the dial
2. Final assembly of the watch
3. Movement regulation and fine-tuning
4. Final quality control
5. Edition of a nominative certificate of authenticity

It could happen that the final quality control detects a nonconformity that would require a special operation. In this case, the preparation time can extend and the delay will be communicated to the Customer.

Payment for the order placed on www.deguiret.com or payment link is due immediately on the date of the order. Price may be settled online by using a credit card (Visa, Mastercard, International Maestro and American Express) directly on www.deguiret.com or by bank transfer. Online payment operations are managed directly by online payment service provider Shopify.

Any order is considered as a firm and binding agreement to enter a sales contract as soon as Deguiret received your order and that a personal order confirmation is sent by Deguiret.

We reserve the right in our absolute discretion to reject or cancel any order that is placed with us, for instance in case of insolvency or in case of a pending and unsettled litigation related to previous orders.

All orders accepted by Deguiret are shipped to the delivery address given by the Customer. The risk shall at all events pass to the Customers once the goods have been handed over to the carrier or freight forwarder. The goods delivery is operated by FedEx.

Shipping fees for new products ordered by the Customer on the website www.deguiret.com or directly to Deguiret are at the expense of Deguiret.

All other shipping costs (particularly a return after a warranty service or a mere service) are borne by the Customer. These shipping costs may vary according the delivery country of destination. If needed, you may contact us to obtain an estimate of the shipping costs for your country.

The Customer is always responsible for the costs of the shipment of returning products (particularly in case of exercise of right of withdrawal), unless otherwise specified in writing by Deguiret to the Customer. The Customer solely holds the risk when returning products to Deguiret.

Deguiret shall do everything possible to have the merchandise delivered within a period of sixty (60) days, unless specified otherwise in writing. Deguiret shall inform the Customer of any delay in shipping, All rights reserved- Deguiret - General conditions of sale 2 but shall not be subject to a late charge.

Your watch is warranted by Deguiret for a period of 2 years (24 months) or life-time (if selected as an option at order) from the date of purchase under the terms and conditions of this warranty.

All parts and labor costs are covered by the warranty. The warranty covers material and manufacturing defects existing at the time of delivery of the watch. On receipt, the customer has to check the delivered merchandise to exclude obvious defects in materials and workmanship as well as delivery or transport damages.

Leather watchbands and leather inner linings may reveal in case of moisture or perspiration some colored marks on the skin. These are harmless and will vanish by rinsing with water. We cannot warranty that stains on clothes (for instance a leather band rubbing against a shirt) may be removed and we take no responsibility whatsoever for. These possible marks are not a sign of poor quality of the bracelet, but are characteristic of a natural product.

The warranty does not cover :

Normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of the plating); any damage on any part of the watch resulting from abnormal / abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch; - indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of watch ; - the watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which has been altered in its original condition beyond Deguiret’ control. Therefore, watches opened, modified, processed or repaired by unauthorized third parties are no longer covered by the warranty.

The above warranty does not affect the purchaser’s rights against the seller nor any other mandatory statutory rights the purchaser may have against the seller.

Without limiting the scope of these Terms of Use, no request whatsoever for goods or services delivered, non-delivery of products or services or otherwise shall not exceed the amount of the purchase price of goods or services gave rise to a claim for damages.

Any other claims towards Deguiret, e.g. for damages additional to the above described warranty are expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.

The Customer has 14 days from the date of delivery to exercise its right of withdrawal and returning the goods, under the condition to have previously informed Deguiret by email. Are excluded from the scope of right of withdrawal the goods made according to the specifications of the consumer or definitely personalized, particularly customized or unique pieces made according to the individual requirements of the Customer.

Before any return, the Customer must beforehand contact Deguiret (hello@deguiret.com). Unless otherwise expressly agreed, the shipping costs and possible financial fees will be borne by the Customer. The goods must be returned by the Customer at its own expenses to Deguiret no later than fourteen days after having informed Deguiret about his decision to withdraw.

All returned items must be received in their new unused condition, complete and in their original packaging. Deguiret will refund the original purchase price of the good(s) to the Customer, except for shipping charges, no later than fourteen days after having been informed of the customer’s decision to withdrawn.

Reimbursement may be withheld until the goods’ recovery by Deguiret.

Damaged, incomplete or dirtied articles turned over by the Customer won’t be taken back (as far as they could not be resale) and consequently will not be refunded.

These General terms and conditions of sale (hereafter « GCS ») shall apply to all contractual relationship between the end customer (hereafter: « Customer ») and DEGUIRET LTD, Georgia, Tbilisi, Isani district, Vazisubani settlement, IVmicro / district, I quarter, building N13  (hereafter « Deguiret »). By using the website www.deguiret.com (« the Site ») or payment link provided by Deguiret, the Customer agrees to be bound by these terms and conditions as well as the general terms and the Privacy Policy.

This contract shall be governed and interpreted exclusively in accordance with Georgian law. The provisions of the Vienna UN Convention of 11 April 1980 concerning contracts for the international sale of goods (CISG) are not applicable. Any dispute arising between the parties for any reason whatsoever relating to this contract shall be settled by the relevant courts under jurisdiction of Georgia.

The present General Terms of Sale are valid as of 25 June 2022.